Personal data processing policy

STATISTICAL INFORMATION RELATING TO YOUR USE OF OUR SERVICES

For example, we have statistics on the use of the secure messaging that we offer (percentage of messages processed, response time); statistics on end-of-order evaluations (comments left by customers, average scores); user connection and navigation data, statistical data on the use of the search engine and the contact form; usage statistics for different WordPress modules. Statistics also relate to commercial data such as the number of orders placed, business volumes by category, customers.

COOKIES
We use authentication cookies, security cookies and site integrity cookies, location cookies, site functionality cookies and services, analysis and research cookies and cookies for message dissemination. Data collected through user behavior on the platform and the use of the different modules of the site.

PURPOSES|| |255
La marque jet-nettoyage.com effectue le traitement de vos données à caractère personnel, notamment lors de votre connexion au site, de votre inscription au site, de votre activité sur le site ou lors de l’utilisation du système de paiement. Les données que nous collectons nous permettent de fournir, de gérer, de protéger et d’améliorer nos services, de développer de nouveaux, et de protéger également nos utilisateurs que nous-mêmes.

DETAILS:

In particular, these data are for

The use of the site's services;
For visitors, the optimization of referencing in the search engine; for customers the most relevant search results;
Ensure that the products offered are means of combating spam;
Protect our members against spam and guarantee the quality of our service (in particular thanks to statistics);
Make your documents available to you (ebook, maintenance contract, etc.);
Carry out personalized follow-up to address you as relevant communications adapted to your needs directly linked to the site's services
Secure the jet-nettoyage.com site as well as the data and exchanges occurring on other sites;
La gestion des flux financiers intervenant via la plateforme et notamment, la facturation des commandes et des paiements ainsi que, conformément à la loi, la lutte contre le terrorisme et le blanchiment d’argent;
Develop our services to offer you new features and adapt to your needs: for this purpose, we produce statistics to monitor the audience of the pages of our website and to monitor commercial activities and user behavior on the platform. These statistics are anonymized as often as possible;
Guarantee the quality of members, fight against fraud, check profile information (e.g. location);
Send you notifications related to your activity on the site. Communicate with you: jet-nettoyage.com may use the information collected to communicate with you about products, services, promotions, studies, surveys, news, updates and events.

LEGAL BASIS FOR DATA PROCESSING

jet-nettoyage.com processes most of your personal data within the framework of the sales contract that you concluded when registering on the site via acceptance of our general conditions of use. However, we are sensitive to data concerning you on the basis of your consent, legal obligations or to meet our legitimate interest.

DETAIL:

Legitimate interest: otherwise , we also process certain data on the basis of our legitimate interest for management and security purposes, to secure access to our website, or to fight against fraud, to be able to justify our accounting (edition of invoices for your account and that of your commercial partners, justification of our service fees).
Consent: we may also obtain your prior consent to the processing of certain data, for example for the reuse of your profile photo , carried out by our services, on commercial media or when you have not created an account on the platform but wish to receive our commercial offers/our newsletter.
Legal obligations: finally, we process certain data in due form of the legal obligations imposed on us in the context of the management of payments made via the platform and in particular the fight against terrorism and money laundering.

 

DURÉE DE CONSERVATION OU CRITÈRES DÉTERMINANT CES DURÉES ET SUPPRESSION DES INFORMATIONS VOUS CONCERNANT
TRANSFER OF DATA TO A THIRD COUNTRY

All our servers on your data are kept and those of the service providers are used to exchange and store this data are located in Europe. Very exceptionally, some of our service providers do not use the principal place of business located in a state within the European Union that may transfer your data to that state. In this case, we only check their obligations regarding the protection of our users' data. So,

WordPress inc. a set of data protection rules equivalent to those provided within the EU,
Google, adheres to the Privacy Shield, a set of data protection rules equivalent to those provided within the EU,

RIGHTS

In accordance with the provisions of the law of January 6, 1978 relating to data protection, you grant the right of access, rectification, erasure, limitation, opposition and portability of personal data.

ACCESS RIGHTS

You have a right of access to data concerning you on jet-nettoyage.com . It allows you to read data that is not available about you and, if you wish to obtain a copy.

RIGHTS TO RECTIFICATION

Under the terms of the applicable regulations of personal data protection, you can request from us the rectification of personal data concerning you which are inaccurate. You can also request that the personal data concerning you be incomplete or in order to allow you to exercise this right as easily as possible, we invite you to directly carry out these modifications and additions to your profile. If you consider that other data concerning you must be or supplemented and you are unable to make this change yourself, we invite you to make the request directly in the your rights section of our data protection center.| ||305

DROITS À L’EFFACEMENT

You have the right to obtain from us the erasure, as soon as possible, of personal data concerning you subject to our legitimate interest or any legal obligation requiring us to retain it. For security reasons and to avoid unwanted deletion of the account, we invite you to carry out this process yourself by following this link: jet-nettoyage.com

With regard to the data, you You should keep in mind that search engines and other third parties may still retain copies of your public profile information for a period of time when you agreed to it, even after you delete the information from the jet-nettoyage site. com or deactivate your account. If you wish, you can exercise your right to dereference directly with these search engines. For example, to make this request to Google, you can use the tool made available by the search engine.

RIGHT TO LIMITATION OF PROCESSING

You can request jet-nettoyage.com the limitation of the processing of your data for example, the fact of temporarily making your profile unavailable on the site

(a), when one of the following elements applies: personal data . In this case, we mask the data about you, you have the possibility to check the accuracy;

(b) you consider that the processing of your data is being carried out unlawfully and that you you object to their erasure and to their demand in place of their use;

(c) we no longer need personal data concerning you for the purposes of processing but these are still necessary for you allow you to do the same, exercise or defend a right in court;

(d) you have exercised your right of opposition under Article 21, paragraph 1 of the general regulation relating to data protection. We carry out at the limit of the processing of your data, during the verification whether the legal grounds which we pursue on your right. If we decide to restrict the processing of your personal data, we will keep you informed.

RIGHT TO SUBMIT A COMPLAINT WITH A SUPERVISORY AUTHORITY

The jet-nettoyage.com site communicates throughout the world including Europe. Jet-nettoyage.com has its main establishment in France. As such, the supervisory authority competent to hear any request concerning us, including, where applicable, a user's complaint, is the nearest commercial court.

Tribunal of Commerce of Nantes| 2 Ter Quai François Mitterrand, 44000 Nantes | 02 40 41 02 00

For any questions regarding the protection of your personal data by jet-nettoyage.com or to exercise your rights regarding access, rectification, erasure, limitation or portability of your data, you can contact our DPO: by email: contact@jet-nettoyage.com

Summary: jet-nettoyage.com keeps your information on your account. In some cases, we may retain information about the purpose of the law or other texts, as described in this section, even if you delete your account. Detail: jet-nettoyage.com keeps your information as long as your account remains active, you request its deletion or that of your account. Subject to the exceptions below, jet-nettoyage.com deletes your information or anonymizes it upon request. We do not keep your information in the following circumstances:

If you have placed orders, jet-nettoyage.com keeps your billing details for a period of 10 years from the closing/deletion of your user account in order to comply with our accounting obligations, payment of social charges as well as our tax obligations.

DATA SECURITY

We have measurement tools and measurement techniques and organization of security, confidentiality, integrity, availability and resilience of processing systems and services / our information system and your data. Protect data against destruction, loss, alteration, unauthorized disclosure of personal data, storage or otherwise processing, or unauthorized access to such data. We undertake to implement all available means to ensure the security and confidentiality of this data, in particular:

We encrypt most of our services using SSL technology.|| |340
Nous vérifions votre adresse email lors de la création de votre compte et …
We conduct audits on data collection, storage and processing, including physical security measures, in order to prevent any unauthorized access to our systems.
Access to personal data is strictly reserved for employees and service providers of jet-nettoyage.com who need access to it in order to process it in our name. These people are subject to strict confidentiality obligations and may be subject to disciplinary sanctions, including dismissal, in the event of failure to comply with these obligations.